Privacy Policy
Our Privacy Notice
At 20dB Hearing Singapore, we prioritize the protection of your personal data. This Privacy Notice outlines how 20dB Hearing Singapore, along with its related corporations, affiliates, associates, and representatives (collectively referred to as “20dB Hearing Singapore”), collects, uses, discloses, and processes your personal data in relation to transactions with us.
For clarity, terms such as “we,” “our,” and “us” refer to any entity or representative within 20dB Hearing Singapore. Meanwhile, “you” and “your” refer to yourself or any entity or individual you represent when providing personal data.
What is Personal Data?
The term “Personal Data” encompasses all information defined under the Personal Data Protection Act 2010 (as amended). It includes, but is not limited to:
- Personal details: Name, identity card number, passport number, date of birth, age, gender, race, nationality.
- Contact details and any other relevant information provided to 20dB Hearing Singapore.
By engaging with 20dB Hearing Singapore, you consent to our collection, use, disclosure, and processing of your personal data as outlined in this Privacy Notice.
Providing Personal Data for Third Parties
If you provide 20dB Hearing Singapore with the personal data of third parties (e.g., spouse, children, parents, directors, or guarantors), you confirm that you have obtained their consent to:
- Share their personal data with us.
- Allow 20dB Hearing Singapore to process their personal data for the purposes outlined in this notice.
How We Collect Personal Data
Your personal data may be collected in various ways, including but not limited to:
- Registration or updates to your online profile.
- Submission of forms or documents related to 20dB Hearing Singapore’s products or services.
- Transactions or payments made with 20dB Hearing Singapore.
- Interactions with 20dB Hearing Singapore staff.
- Participation in events, contests, surveys, or market research.
- Job applications submitted to 20dB Hearing Singapore.
- Data obtained independently through lawful sources.
Purpose of Collecting Personal Data
Your personal data is collected, used, disclosed, or processed for the following purposes:
- Providing 20dB Hearing Singapore’s products and services.
- Facilitating transactions and processing payments.
- Responding to your inquiries, requests, or complaints.
- Enrolling you in customer loyalty programs.
- Updating and maintaining accurate records of your personal data.
- Conducting marketing, surveys, and market research to improve our offerings.
- Sending marketing and promotional information (with your consent).
- Performing credit or background checks where necessary.
- Preventing fraud, money laundering, or other crimes.
- Complying with laws, regulations, and legal directives.
- Enforcing legal rights or obtaining legal advice.
Marketing Information
If you have consented, we may send you promotional materials about 20dB Hearing Singapore and our business partners via:
- Postal mail.
- Email.
- Text messages (SMS/MMS).
- Telephone calls.
You can opt out of receiving marketing information at any time by contacting us at the details provided below.
Consequences of Withholding Personal Data
You have the option not to provide additional personal data requested by 20dB Hearing Singapore. However, if sufficient data is not provided or consent is withdrawn, we may be unable to:
- Provide products or services.
- Fulfill any of your requests.
Disclosure of Personal Data
Your personal data may be disclosed to the following parties:
- Entities within 20dB Hearing Singapore.
- Third-party service providers (e.g., auditors, lawyers, insurers).
- Registered credit reporting agencies.
- Business partners involved in asset transactions.
- Law enforcement agencies and regulatory bodies.
Such disclosures may involve data transfers outside Singapore.
Accessing and Correcting Your Personal Data
You may request access to or correction of your personal data in writing. Requests are subject to applicable fees, legal restrictions, and contractual conditions.
For inquiries, corrections, or withdrawal of consent, contact us:
| Phone | : 6338 9626 |
| : [email protected] | |
| Address | : 442 Joo Chiat Road, Singapore 427655 |
Updates to the Privacy Notice
This Privacy Notice may be revised periodically. Updates will be communicated via our website or other suitable means.
Language Version
In the event of any inconsistency between the English and the Chinese version of this privacy notice, the English version shall prevail over the Chinese version.
