Testimonials

I first encountered ‘20dB Hearing Singapore’ people of the 50 plus exhibition in 2010. I make an appointment and received A.I personal attention right from entering the door.

The extensive “covering all cases: type of hearing tests really impressed me even my doctor did not gain such an extension range of tests.

Wendy has given me professional attention with a smile and ‘listening ear’ to understand my problems.

Thank you ‘20dB Hearing Singapore’ people. The world will hear better with you around. Now I don’t miss a detail.

我已带了助听器多年，所以知道听力中心的完善服务是很重要。

我对分贝听力中心的顾问Ms Katherine Loh 的专业与亲切的服务感到非常满意。她让我又能听得很清晰，所以我非常感谢分贝听力中心帮我更有自信心和别人交谈。

Prior to meeting the hearing consultant at 20dB Hearing Singapore, I purchase my hearing aids from another hearing centre. When the Consultant resigned, I switched to 20dB Hearing Singapore.

I was served by the consultant whenever I needed some adjustment to my hearing instruments which is already 5 years old. He also recommended new models and loan them for my trial.

I found the consultant to be very friendly, customer, displaying sincerity, with good product knowledge and transmitted this knowledge to attend to my needs very well, besides being very service oriented. He painstakingly explained the difference between the various hearing aid products and let me try them on.

He took the trouble to walk with me to various locations outside of his office as noise level outside is higher than office environment. Then he explained the difference between the hearing aid I am currently using and the new instrument Nitro 301.

As my current instrument needs repair the consultant immediately set up Nitro 301 for my trial usage. He made the necessary adjustments to the volume and the different channels. I decided to purchase the Nitro 301 immediately because of the consultant. He voluntarily recommended the mode of payment suitable to my needs.

Mr. Benson will go far in his endeavors as he has a very soft spoken but possess a pleasant and charismatic attitude. I wish him every success in all his future endeavours.

Beth and I want to thank you for the wonderful service you gave yesterday as you counseled on hearing aids and hearing. It was good to meet you. Also we appreciate the time you invested in education and for demonstrating to us the Bernafon hearing aids. It was an exciting thing to experience good hearing again! You truly sell hearing and not hearing aids.

Your knowledge, service and demeanor were both exemplary and kind and made us want to deal with you and your company.

我是在带我岳母Mdm. Yap 到大巴窑20dB Hearing Singapore耳医务所做耳机, 当时在谈话时，他注意到我的耳机，我取下来给他看，他说这是同一机机构的他可以代检查调节，到现在他已做了几次的调节工作。

他这种待人亲切乐意服务的精神，我非常欣佩也感激他的帮忙。

特此此谢

For more than 10 years, my hearing was getting worse and I had tried a hearing aid that did not satisfy my hearing level.

Thanks to 20dB Hearing Singapore that I got a good hearing aid, not only fit to my small ear channel but the quality processes give excellent crystal hearing reception. Truly, with advanced technology that background noises can be also suppressed to lower level that causes less irritation.

I am glad to purchase the hearing aid from 20dB Hearing Singapore company for the professional services and best consultation that I can rely on.

About two years ago I arrived in Singapore with a broken hearing aid. Quite by accident I walked by the Carlton Hotel and “20dB Hearing Singapore”. What a lucky day! They helped me evaluate my dysfunctional aide and after getting over the shock of their recommendation to replace them and the the price for new ones, I decided to follow up on their recommendation. Not only have I been very happy with my new hearing aids – but what is even more important to me is the fantastic follow-up support.

Hearing aides are tricky gadgets and sometimes need minor adjustments or some instructions or encouragement to the users (particularly stubborn elderly ones!) In this respect too, “20dB Hearing Singapore” and in particular my hearing consultant, who have been exceptional and very generous. So I say: you get what you pay for and often much more. I am so glad I initially made the right decision. Thanks 20dB Hearing Singapore.

I accompanied my mum to have a hearing test and to prescribe hearing aid. The consultant at 20dB Hearing Singapore is professional and patience in his service. Therefore, we are very happy with his service.

Thank you!

1. 他的服务态度很好，有耐心很专业！

2. 第一次见他，感觉很亲切，自然就和他多说话，把我们的问题告诉他，也相信他，对他有信心果然他很有耐心的找出问题。非常好！

3. 装了之后，效果非常好，今天第二次见他，一些小问题，他都帮我解决了，太好了！

I have bought 4 sets of hearing aid equipment from you and appreciate the excellent services you have provided.

I believe your company will continue to expand successfully with your splendid work and quality management.

I wish you and 20dB Hearing Singapore all the best!

I have been with 20dB Hearing Singapore for more than 5 years. They been helpful in evaluating and suggesting useful hearing-aid instrument to improve my hearing impairment. Their after sales services have been excellent and I am happy with my continued association with them. I have to hesitation in recommending their services to those having any hearing loss.

I visited 20dB Hearing Singapore in Singapore recently for a hearing aid demonstration as I was referred by Dr Aw Chong Yin, ENT Consultant from Raffles Hospital.

While we were there, my wife and I were greeted by the friendly customer service executive who served us with hot coffee and make sure that our short wait was as comfortable as possible. I was then attended by the hearing consultant who was very professional and helpful. We did some tests and he customerly explained to me about my hearing loss and demonstrated the hearing instruments that were most suitable for me. I did not purchase on the spot as I wanted to check if I could claim with my insurance company. The consultant followed up with me subsequently through emails further answering my queries. He was tremendously helpful in providing the necessary report and quotation that was needed by my insurance company.

I subsequently purchased a pair of hearing instruments recommended by the consultant. I have been using them daily and I find them improving my situation particularly at work. Their after-sales service is great and the consultant has been able to fine-tune my instruments to make them work better for me. I really appreciate the professional service and the friendly support that they provide and I will have no hesitation to recommend people who need the services to 20dB Hearing Singapore.