From left to right:
Yu Xuan - Principal Audiologist cum Area Manager (Sarawak) of 20dB, Everlynn Hii - Senior Marketing Manager of PMG, Ling Hung Leong - Chief Pharmacist cum Executive Director of PMG, Dr. Chieng King Chong - Founder cum Executive Chairman of PMG, Mok Yong Yaw - Founder cum CEO of 20dB Group, Wong Kin Loon - Managing Director (Malaysia) of 20dB, Karen Lai - Managing Director (Singapore) of 20dB, Tiffany Woo - Senior Marketing Manager of 20dB.

KUALA LUMPUR, 24 January 2024 – 20dB Hearing Sdn. Bhd. and PMG Healthcare have officially joined forces to revolutionize hearing healthcare in Malaysia. Their recent signing ceremony marks the start of a transformative partnership aimed at making high-quality hearing solutions more accessible while raising public awareness about the importance of hearing health. 

As Malaysia’s largest chain of hearing care centers, 20dB Hearing has over 23 years of expertise in providing comprehensive services, including hearing assessments and personalized solutions such as hearing aids and cochlear implants. With a strong presence across Malaysia and Singapore, 20dB Hearing is recognized for its dedication to transforming lives through innovative products and reliable care. 

PMG Healthcare, one of Malaysia’s leading healthcare providers, operates more than 180 locations across Peninsular Malaysia, Sabah, and Sarawak. Specializing in medical clinics, dental care, and pharmacies, PMG is renowned for its commitment to community well-being. This collaboration combines PMG’s extensive healthcare network with 20dB Hearing’s specialized expertise, creating a more integrated approach to healthcare. 

“This partnership represents a significant step forward in addressing the growing need for accessible hearing healthcare in Malaysia,” said Mok Yong Yaw, CEO of 20dB Group. “Hearing health is often overlooked, but it is vital for quality of life. Together with PMG, we are committed to ensuring that hearing care becomes a priority for all Malaysians.” 

Dr. Chieng King Chong, Executive Chairman of PMG Healthcare, echoed this sentiment: “At PMG, we aim to enhance the health and well-being of the communities we serve. By collaborating with 20dB Hearing, we can provide patients with the specialized hearing care they need. This partnership reflects our shared vision of ensuring early diagnosis and effective treatment for hearing impairments.” 

Community-Centric Goals 

Moving forward, the partnership will focus on: 

• Expanding access to advanced hearing solutions, such as hearing aids and cochlear implants. 
• Promoting early detection of hearing loss through educational campaigns and health screenings. 
• Launching outreach programs in underserved areas to address hearing health disparities. 
• Raising public awareness about hearing health through community initiatives and events. 

One of the first initiatives under this collaboration will be a nationwide awareness campaign, “Hear Well, Live Well,” which includes free hearing screenings and educational workshops at PMG locations. 

Driving Positive Change 

This joint effort aims to make a lasting impact on public health by integrating hearing care into the broader healthcare ecosystem. By prioritizing collaboration and innovation, 20dB Hearing and PMG Healthcare are setting a new standard for hearing healthcare in Malaysia, ensuring that every individual has the opportunity to hear and live well.